Q: What is a forklift truck?

A forklift truck , also called a lift truck, a fork truck, or a forklift is a powered industrial truck used to lift, move and transport materials.


Q: What is a long term rental?

Any period from 24 to 60 months. For this period please go to https://goscorlifttrucks.co.za


Q: What is a short term rental?

Anything from 1 day to 24 months


Q: What is included in short term rental?

Full maintenance on the rental forklift which includes:

  1. 120 Hours utilization per month
  2. A service includes parts, labor, travel, oil and consumables which is carried out every 250 hours or 3 months on IC units, and every 400 hours or 4 months on electric units.
  3. Qualified staff who are able to answer any queries you may have during the rental period
  4. Repairs and services at your premises
  5. Call outs for breakdowns
  6. Standby and after hour call outs


Q: What is not included in the short term rental?

A forklift driver and consumables which include:

  1. Fuel
  2. Comprehensive Insurance, we insure the forklift on your behalf and charge the applicable rate. Alternatively, you may use your own Insurer and provide a letter of proof to avoid this cost.
  3. Damages caused by abuse and or negligence
  4. Tyres, forks, batteries, mast chains


Q: What happens if the forklift breaks down? 

You report the breakdown to our service department, the consultant will log the call and dispatch the closest field service technician to attend to the problem.


Q: What information will I need to provide Goscor Rental Company when I enquire about the hire a forklift?

See Request A Quote . Please fill it in and press submit, and we will forward a quote immediately.
Alternatively if you call in, one of our representatives will require the following information:

  • Company name
  • Delivery Address
  • Contact Name
  • Telephone, Fax, Cell & E-Mail
  • Requirements:
    1. Type of material handling equipment needed, i.e Forklift, reach truck, stock picker, power pallet, stacker, etc.
    2. Fuel type – Electric, Diesel, LPG, Gasoline
    3. Lifting capacity / tonnage required based on the heaviest item needing to be moved
    4. Lift Height required and if there are any restrictions
    5. Dimension of pallet, crate or item being moved.
    6. Are there any ramps where the unit will be operating, if yes, what degree
    7. If the unit is going to be working in racking, what is the distance between the aisles from pallet to pallet.
    8. If electric – what plug point do you have. Is the unit going to be working in the freezer, if yes, what temperature.
    9. What is the rental period required.


Q: If I need to load 2.5Ton do I use a 2.5Ton forklift?

This will be determined by the load capacity and the load centre. In order to determine the correct capacity rating of lift truck that is required for moving your materials, you must know the weight and horizontal center of gravity of the loads that you must handle. Given this information, you can determine your forklift truck requirements.


Q: What is Load Capacity?

The rating given to a forklift truck indicating the heaviest amount of weight that a truck will transport and lift to the maximum fork height.


Q: What is Load Centre?

The load centre represents the middle of a forklift truck load, from the back to the front. It is calculated by measuring the load to be carried, and dividing by two. Providing the load is evenly distributed and positioned to butt up to the forklift backrest. For uniform loads which have uniform weight distribution from one end to the other, the load center is in the middle or center of the load; i.e. at that point that is 1/2 of its length. For example: A truck rated at 1500kg capacity at a 500mm load centre can handle a maximum load of 1500kg that is 1000mm long.


Q: What is Lift height / Fork height?

This is the maximum height a truck can lift and is measured from the floor to the top of the forks.


Q: Is there a difference between lift height and extended height?

Yes. Extended height is the overall height of a lift truck when the forks are in the fully extended position. It is measured from the floor to the top most part of the truck, not the forks. Typically, this would be the top of the load back rest.


Q: If I have height restrictions, can I still use a forklift?

This will be determined by the height of the restricted area, as well as the overall lowered height of the forklift


Q: What does overall lowered height mean?

The height of the unit from the ground to the extreme top point of the mast with the fork carriage in the fully lowered position. In some instances, the overall lowered height can be determined by the height of the overhead guard when the closed height dimension of the mast is less than that of the overhead guard.


Q: What is a fork carriage?

A carriage is the component to which the forks or other attachments are mounted. It is mounted into and moves up and down the mast rails by means of chains or by being directly attached to the hydraulic cylinder. Like the mast, the carriage may have either rollers or bushings to guide it in the interlocking mast rails.


Q: What is an overhead guard?A metal structure that looks like a roof and is supported by posts at each corner of the cab that helps protect the operator from any falling objects. On some forklifts, the overhead guard is an integrated part of the frame assembly


Q: What is a cab?

This is the area that contains a seat for the operator along with the control pedals, steering wheel, levers, switches and a dashboard containing operator readouts. The cab area may be open air or enclosed, but it is covered by the cage-like overhead guard assembly.


Q: What is a mast?

A mast is the vertical assembly that does the work of raising and lowering the load. It is made up of interlocking rails that also provide lateral stability. The interlocking rails may either have rollers or bushings as guides. The mast is driven hydraulically, and operated by one or more hydraulic cylinders directly or using chains from the cylinder/s. It may be mounted to the front axle or the frame of the forklift. There are different types of masts. The number of carriages within the overall mast mechanism denotes how many ‘stages’ there are within a mast. A duplex mast, also called double mast, standard mast or two stage mast, has two carriages or stages. A triplex mast, also called a container mast or three stage mast has three carriages or stages. Triplex masts are generally more sought after as the inclusion of an additional carriage ensures maximum lift height that condenses down into minimal closed height known as a full free lift.


Q: What is a full free lift?

This is generally found on a triplex mast, and allows the lifting of the forks without the raising of the mast itself. This is particularly useful if operating in tight overhead height restriction or if the forklift needs to move in and out of a container.


Q: What is a load back rest?

A device extending vertically from the fork carriage frame which stabilizes the pallet load, and also protects mast componentry from damage. It is a rack-like extension that is either bolted or welded to the carriage in order to prevent the load from shifting backward when the carriage is lifted to full height.


Q: What is the truck frame?

This is the base of the machine to which the mast, axles, wheels, counterweight, overhead guard and power/fuel source are attached.


Q: What is a counterweight?

This is a weight attached to the rear of the forklift truck frame. The purpose of the counterweight is to counterbalance the load being lifted. In an electric forklift the large lead-acid battery itself may serve as part of the counterweight.


Q: What is a tilt cylinder?

These are hydraulic cylinders that are mounted to the truck frame and the mast. The tilt cylinders pivot the mast to assist in engaging a load.


Q: What pedals are on a IC forklift?

When seated on the forklift, from left to right:

  1. Inching pedal: Used with the left foot, an inching pedal acts much like the brake but it also disengages the transmission. In general the inching pedal should be used when maneuvering in tight places or into a load. When fully depressed it will hold the forklift in place and allow the accelerator to be depressed to provide lifting power to the hydraulic system. It can also be used when changing from forward to reverse to reduce any stress on the transmission. Operators should take care not to ride the inching pedal as this causes unnecessary wear on the clutch/transmission.
  2. Brake pedal: Brings the forklift to a complete stop
  3. Accelerator pedal: Used with the right foot, used to move the forklift


Q: What is a forklift attachment?

A piece of equipment which usually attaches to the forklift and works either manually or hydraulically. Examples of some attachments used:

  1. Side shift
  2. Paper Roll Clamp
  3. Drum attachment
  4. Bale clamp
  5. Single double pallet handler

Care must be taken when ordering a forklift with an attachment, as it extends the load in the front of the forklift and the load capacity is then compromised.


Q: Should I rent or buy a forklift?

It is vital to focus on your core business. The materials handling function and associated costs may seem clear on the surface, but invariably once examined, the picture often changes to an area that is profit draining. For this reason, there are many factors that need to be considered when making this decision:

  1. Purchase costs
  2. Financing
  3. Repair costs and downtime
  4. Rental of replacement forklifts
  5. Labor and transport costs associated with repair and services
  6. Financials and disposal of asset
  7. Economic viability


Q: What fuel type should I use?

If the forklift is operating mainly outside, diesel is an effective option as it is relatively inexpensive to run (compared to LPG).LPG / Petrol forklifts can be used in indoor applications, when electricity is not an option. Electric forklifts on the other hand are clean, quiet and inexpensive to run (given that the operators are prepared to adhere to a few basic disciplines).


Q: Do I need to have a license to operate a forklift?

Yes, this is a requirement by law. You are required to have a forklift driver’s license as well as on the job operator training to drive a forklift


Q: What should a forklift driver (operator) inspect during the visual pre-check use?

The following should be carried out daily:

  1. General condition and cleanliness.
  2. Floor and surrounding area – clear of objects that could cause an accident.
  3. Overhead – no obstructions.
  4. Engine oil level, fuel level, radiator water level (LPG, gas and diesel forklifts).
  5. On Electrics : Battery – fully charged; check cables for exposed wires; battery plug connections not loose, worn or dirty; vent caps not clogged; electrolyte levels in cells; hold-downs or brackets keep battery securely in place.
  6. Bolts, nuts, guards, chains, or hydraulic hose reels not damaged, missing or loose.
  7. Wheels and tyres – check for wear, damage, and air pressure, if pneumatic tyres.
  8. Forks – forks not bent, no cracks present, positioning latches in good working condition, carriage teeth not broken, chipped or worn.
  9. Chain anchor pins – not worn, loose or bent.
  10. Fluid leaks – no damp spots or drips.
  11. Hoses – held securely, not loose, crimped, worn or rubbing.
  12. Horn – working and loud enough to be heard in working environment, other warning devices operational.
  13. Lights – head lights and warning lights operational.
  14. Seatbelt and/or operator restraint device (if equipped) – belts and restraints work properly, no visible wear or damage, buckles, etc. function properly.
  15. Foot Brake – pedal holds, unit stops smoothly.
  16. Parking Brake – holds against slight acceleration.
  17. Dash Control Panel – all lights and gauges are operational.
  18. Steering – moves smoothly.
  19. Lift Mechanism – operates smoothly (Check by raising forks to maximum height then lowering forks completely.)
  20. Tilt Mechanism – moves smoothly, holds (Check by tilting mast all the way forward and backward.)
  21. Cylinders and Hoses – not leaking after above checks.
  22. Listen for any unusual sounds or noises.

Report any problems identified in daily check to the supervisor immediately