Famous Brand’s Group Logistics Service Exec commends Goscor’s service delivery
Famous Brands Group Logistics Service Executive Bill Davies commends and recommends the quality of Goscor’s service delivery and the prompt response time to issues .
CHC Supply Chain Management
Good Morning Mike, Trust you are well,
Many Thanks to you for arranging Rian to come sort out our Forks for the Electric Machine – received Excellent Service and Attitude from him. J
Delphine O’Reilly – Depot Manager
To Whom It May Concern,
Please be advised the labour for Saturdays assistance and help was greatly appreciated. The mechanic who came out was extremely helpful.
We are pleased to say, we have a spare battery and have made use of this option already. Everything is back up and working. Please advise the gentlemen that we are happy to pay for the labour received but not to worry about a new battery and fitting.
The service I experience with Goscor is of a very high standard they understand the needs and always tried to help on short notice or on normal circumstances, not to left any of the other service staff out I do have to highlight Yugen Govender is a pleasure to work with in the KZN region and always tried his best to accommodate my request for my operations and various projects I have done through the last years.
I would like to express our appreciation to your service team that worked on the Bendi. Not only did the team complete the task in record time, but also ensured that no spills occurred. Afterwards the team wiped down the machine, ensuring all oil marks were removed.
Well done. Blessings,
Thinus Maritz, Branch Manager
Stingray purchased from Goscor 1 x Bendi articulated forklift over 5 years ago and another just over a year ago; we also rent 2 other standard forklifts from Goscor and have purchased multiple pallet jacks.
During the course of 1998 an exercise was conducted by SPAR to identify original equipment suppliers in the internal traction equipment market who could partner with us to supply and maintain our requirements in our Distribution Centres.
Engen planning and procurement manager, Mr. Hoosen Khan:
“In addition to the high quality, well-priced products they distribute, we know that Goscor responds to our callouts with immediacy and this is precisely why we have decided to extend our relationship with them.”
Makro general manager logistics, Ferdi Schelhase
“Because we run a 24-hour operation, we cannot afford to experience downtime on these machines and, with Goscor´s support, we are confident that any problems we might experience will be resolved on the same day. This is one of many reasons why they have been our preferred service provider for more than ten years.”
UTi Pharma :: Goscor’s Breakdown Service
I logged a call for a breakdown on the 3rd of March, within an hour Mervin was on site. He diagnosed the fault, moved the machine into the designated area and promised that the machine would be repaired by 11h00 the following day! Mervin returned to site on the 4th of March and got the machine repaired and running by 09:00, NOW THAT’S SERVICE AT ITS PEAK!!!
I must commend you and your team for the swift response and a job well done! Mervin fly’s your corporate flag high and you should be proud of him. UTI Pharma DBN is proud to know that we can regard Goscor DBN as one of our most reliable / efficient and valuable vendors.
Keep up the good work!!!
Shaun Naidoo – Logistics Department Head