We’re looking for the best!

From technicians, to workshop foremen, to top-class admin people and more, we have a range of vacancies available for suitably qualified, experienced AND enthusiastic candidates.

Goscor Lift Truck Company has cemented authentic partnerships with our customers, suppliers and principals and are now proudly considered one of the biggest forklift and warehousing company in the country.

We operate through a head office in Johannesburg and have fully equipped branches strategically situated in all major centers. As a world-class company with a focus on excellence we are looking only for the best-of-the-best to join our wonderful team.

If you love, and know your way around IC and Diesel Forklifts, reach trucks, tow motor vehicles and more, then we should talk.  If you are a dynamic team-player, enjoy working in a challenging environment and love interacting with a diverse customer base, then we might just be made for each other.

Check out the vacancies on this page and be sure to send us your application. In fact, even if you don’t see a vacancy, and you think you would be a good fit with our company, send us your CV, telling us why you would like to work with us.

Our established brands mean we are a premium player in the marketplace. Our loyal customers depend on us for both our quality forklifts and materials handling equipment as well as excellent service support and technical back-up.

This also means that we only employ the best people, who are as passionate about our company and our customers as we are!

Job title: Workshop Assistant

Location: Goscor Lift Truck Company, Durban

Commencement:  ASAP

The Purpose of this Position

The successful candidate will be in a supporting role to the workshop staff and manager providing technical and diagnostic assistance within the service department as per customer requirements.

Procedure & Responsibilities

  • Cleaning of workshop
  • Assisting technicians with daily maintenance tasks
  • Servicing of machines in the workshop area.
  • Ensure the workshop is clean, tidy and organized at all times
  • Cleaning up the work areas when necessary
  • Assisting with other job function as and when required
  • Adhere to site safety regulations

Qualifications and Competencies Required:

  • Must have min 1 to 2 year’s previous working experience as a mechanical assistant in earthmoving industry
  • Professional and able to communicate well.
  • Perform well under pressure.
  • Ability to perform several tasks concurrently.
  • Ability to schedule and perform tasks efficiently and as required by the supervisor.
  • Sober Habits
  • Must be accurate in their work.

Job title: Site Technician

Location: Goscor Lift Truck Company (Pty) Ltd, DBN

Commencement: ASAP

Job Role

The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Electric forklifts and warehouse equipment on-site.

Responsibilities:

  • Servicing forklifts on customer sites.
  • Must be able to communicate with customers at all levels
  • Housekeeping, clean-up of all maintenance areas/work areas on a daily.
  • Must adhere to all SHE requirements
  • Preparing, servicing and maintain forklifts on customer site
  • Complete job cards
  • Send reports
  • Must adhere to All Goscor requirements
  • Attend to customer meetings as and when needed
  • Make sure that all units are compliant with Driven Machinery Requirements (DMR) (Load testing)
  • Carry out condition reports on units
  • Action quotes and get PO’s from customers
  • Carry out Daily inspections on units
  • Liaise with Goscor Call Centre
  • Keep C/M informed of Site-requirements
  • Work Over-time as and when needed
  • Manage onsite assistant
  • Carry out services and repairs in line with OEM STDS

Qualifications and Competencies Required:

  • Experience with servicing forklifts will be an added advantage.
  • Knowledge of basic mechanical and electrical systems
  • Must be able to communicate with customers at all levels.
  • Must adhere to all SHE requirements.
  • Must have a driver’s licence.
  • Must be of sober habits
  • Well-disciplined and Self-Motivated
  • Must have Diesel / Auto Electric / Forklift trade test certificate

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job title: Service Technician

Location: Goscor Lift Truck Company (Pty) Ltd, DBN

Commencement: ASAP

Job Role                                       

The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Forklifts and warehouse equipment on-site and off-site.

Responsibilities:

  • Repairing, service and maintain forklifts on customer sites.
  • Complete job cards.
  • Send reports.
  • Housekeeping, clean-up of all maintenance areas/work areas on a daily basis.
  • Assisting with other general maintenance activities.
  • Traveling required to service and repair on sites
  • Site and of-site maintenance of IC and Electrical Range

Qualifications and Competencies Required:

  • Experience with servicing and repairing forklifts will be an added advantage.
  • Knowledge of basic mechanical systems will be an advantage.
  • Must have a Diesel / Auto Electric / Forklift trade test certificate.
  • Must be able to communicate with customers at all levels.
  • Must adhere to all SHE requirements.
  • Must have a drivers licence.
  • Sober Habits
  • Well-disciplined and self-motivated

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

All applications (complete CV) must be submitted no later than close of business on Monday, 28th December 2020. Email: careers@goscor.co.za Ref: GLTD 12/20/493

Job title: Sales Engineer – Batteries

Location: Goscor Lift Truck Company, Chloorkop

Commencement: ASAP

The Purpose of this Position

The successful candidate will be responsible for achieving established battery and Battery Charges sales targets at established profitability levels. He / she will be responsible for quoting & closing battery orders, and coordinating with the service department for on-time delivery and installation. The candidate will be responsible for the customer satisfaction and market share within the geographical region.

Duties:

  • Building sound customer relationships.
  • Technical advice and training – Including presentations.
  • General battery inspections (quantifying voltages, SG levels, general battery condition).
  • Measuring of battery compartment for forklifts and battery charging areas.
  • Management of area sales targets, budget’s and expenses.
  • Handling of customer queries and complaints.
  • New business development and sales at End User level.
  • Follow up on outstanding quotes and deliveries.
  • Special projects as assigned.
  • Collection of Debtors.
  • Battery Bay designs

Qualifications and Competencies Required:

  • Preference would be given to candidates with a certificate/diploma in Sales and Marketing and /or a Trade Test qualification
  • A sound sales track record and related battery experience is essential
  • Battery Maintenance Experience
  • Strong communication Skills
  • Technical Aptitude
  • Accountability and dependability
  • Own reliable transport is essential.
  • Be a team player as well as work independently.
  • Time management.

All applications (complete CV) must be submitted no later than close of business on Friday, 08th January 2021. Email: careers@goscor.co.za Ref: GLTJ 12/20/495

Job title: Battery Technician

Location: Goscor Lift Truck Company

Commencement: ASAP

Job Role

The successful candidate’s responsibilities will use specially designed equipment to check and repair batteries/ chargers.

Responsibilities

  • Maintain, repair and/or replace batteries for Material Handling Equipment.
  • Operate various forklifts as required to load and unload trailers, move material within the battery changing area, or remove material handling equipment from the area when the operator is unavailable.
  • Maintain Hazardous Material awareness to ensure knowledge regarding handling and moving hazardous materials.
  • As assigned, provide assistance or training to others and or coordinate activities.
  • Maintain professional and courteous customer relations including, client, vendor and internal team.
  • Participate actively in safety meetings.
  • Maintains safety work practices as defined by the company.

Qualifications and Level of Experience Required:

  • Relevant 3-5 years’ battery and charger maintenance experience.
  • Must have a red seal qualification and prepared to go get a wireman’s license
  • Must be responsible and trustworthy in order to work in field.
  • Must be in good health.
  • Must be able to read and write English.
  • Highly motivated person and be able to liaise with customers.
  • Must have good communication skills.
  • Hardworking person and have a good nature to fit in with our current team.
  • Must have a technical aptitude.
  • Must have a Driver’s license.

All applications (complete CV) must be submitted no later than close of business on Friday, 08th January 2021. Email: careers@goscor.co.za Ref: GLTD 01/21/496

An exciting, yet challenging, permanent position has arisen within the Goscor Lift Truck Company, East London for a Contracts Manager reporting to the Service Manager. The appointed candidate will drive and deliver all service and technical aspects of the business delivering optimum profitability through excellent customer service standards.

Responsibilities include:

Staff leadership and performance management

  • Develop/implement departmental manpower structures and leads/direct departmental teams towards goal achievement.
  • Develop/implement/communicate performance targets/ measures/ standards/ outcomes to staff.
  • Implement communication strategies to ensure effective communication of relevant information and involvement of staff.
  • Manage performance through counselling, training and corrective action.
  • Manage disputes/ grievances/ changes in accordance with procedures and accepted practices.
  • Monitor processes and implement/maintain/improve procedures/systems to ensure effective and efficient process/variability control.
  • Ensure implementation HR/SHE/QA policies and procedures.
  • Manage contract profitability.
  • Manage WIP via controllers

Project execution

  • Monitor dispatch of products/delivery against targets and take timeous corrective action.
  • Customer backordered parts follow ups daily
  • Following up on quoting on additional work required as applicable, from the job cards/service reports after every service and repair has been carried out
  • Track analyse and report metrics or client service levels
  • Ensure the successful landing of new clients
  • Carry out random inspections on customer’s equipment after service and repairs have been completed
  • Ensuring the market related pricing and competitive information is always up to date and to report any changes and developments in the market back to the management team
  • Manage the quality of Product Support services and liaise with Rental/Short Term Rentals (STR) team
  • Ensure compliance of support delivery and case resolution with stated service level agreements (SLA’s)
  • Submitting weekly reports accurately and on time
  • Liaise with customers as required and ensure effective customer feedback communication processes.
  • Resolve/assist in the resolution of disputes with customers subcontractors on site.
  • Ensure systems and procedures are in place to effectively and efficiently document contractual issues and manage contractual documentation.
  • Ensure variances in scope during project delivery are dealt with in accordance with an agreed procedure and company objectives are met.
  • Lead and direct all the major contracts under the service of support area.

Business strategy/planning/budgeting

  • Coordinate development of departmental business plan and budget.
  • Develop performance targets and monitors progress/takes corrective action where required.
  • Receive monthly costs, analysis variances, reports against variances and takes corrective action.
  • Advise management/Exco/Board on new developments and opportunities and contribute to the formulation of business strategies and policies.
  • Complete and submit reports as required.

Requirements:

  • A trade related qualification.
  • At least 5 years’ experience in forklift industry
  • Track record with customer retention and major accounts
  • Appropriate Business Administration qualification.
  • A solid capital equipment servicing background with experience on senior management level.
  • Must have experience in Service Management, working specifically on Industrial Equipment.
  • Decision making ability.
  • Ability to balance strategic and operational involvement.
  • Strong staff management skills.
  • Hands on approach as required.

Remuneration:

  • Market related, depending on experience.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job title: Pre-owned Junior Sales Representative

Location: Goscor Lift Truck Company (Pty) Ltd – Chloorkop

Commencement: ASAP

Job Role                                                     

The successful candidate will be accountable for achieving the Regional sales and profitability goals. This person will be responsible for the customer satisfaction and market share within the geographical region.

Duties:

  • Providing quality leadership for the internal and external customers in all assigned tasks, while upholding the company’s values always: inclusive of constructive problem solving, facilitating creative improvements, and inspiring others.
  • Achieving the Region’s revenue and profitability quotas for the companies’ products as they are sold into all customer segments within the Region.
  • Establishing an environment and foundation for future sales growth.
  • Selling value and solutions to the customers.
  • Directing the selling activities within the Region, inclusive of resource deployment and customer interactions.
  • Prioritising effectively and in accordance with corporate objectives.
  • Setting the vision for the Region and developing and adhering to a business plan to attain this vision.
  • Evaluating market trends and gathering competitive information, identifying trends that affect current and future growth of regional sales and profitability.
  • Special projects as assigned.
  • Call Reports And CRM Loading

Job Related Knowledge and Skills

Knowledge, Skills, and Abilities:

  • Working knowledge of forklifts and selling pre-owned forklifts within an assigned sales territory.
  • Proven record of achievement in prior sales positions.
  • Strong closing skills. Prior attendance at formal sales training courses a plus.
  • Proven oral, written, telephone and presentation skills.
  • Strong interpersonal skills.
  • Ability to learn and retain product specific information and utilise it to present the features and benefits to customers.
  • Knowledge of the Materials handling
  • Computer literate with knowledge of all Microsoft Office Programmes
  • Knowledge of Autoline/CRM system is an added advantage.
  • Readiness for extensive travel in the region.

Education and Experience:

  • Matric plus qualification supported by 5 years of sales experience.

Job title: Field Service Technician

Location: Goscor Lift Truck Company (Pty) Ltd, DBN

Commencement: ASAP

Job Role                                       

The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Forklifts and warehouse equipment on-site and off-site.

Responsibilities:

  • Repairing, service and maintain forklifts on customer sites.
  • Complete job cards.
  • Send reports.
  • Housekeeping, clean-up of all maintenance areas/work areas on a daily basis.
  • Assisting with other general maintenance activities.
  • Traveling required to service and repair on sites
  • Site and of-site maintenance of IC and Electrical Range

Qualifications and Competencies Required:

  • Experience with servicing and repairing forklifts will be an added advantage.
  • Knowledge of basic mechanical systems will be an advantage.
  • Must have a Diesel / Auto Electric / Forklift trade test certificate.
  • Must be able to communicate with customers at all levels.
  • Must adhere to all SHE requirements.
  • Must have a drivers licence.
  • Sober Habits
  • Well-disciplined and self-motivated

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

All applications (complete CV) must be submitted no later than close of business on Monday, 28th December 2020. Email: careers@goscor.co.za Ref: GLTD 12/20/494

Job title: Invoicing Clerk

Location: Goscor Lift Truck (Pty) Ltd, Chloorkop

Commencement: ASAP

Job Role                                                     

The successful candidates’ core function will be a support role to the Massmart administration requirements

Responsibilities:

  • Processing job cards
  • Invoicing job cards
  • Sending invoices to customers
  • Customer queries
  • Weekly controller WIP Meeting
  • Uploading invoices onto Portal for specific customer

Qualifications and Competencies Required:

  • Must have min 1 to 2 year’s relevant working experience with strong computer skills (Microsoft Office Word, Excel). Contactable references.
  • Professional and able to communicate well.
  • Perform well under pressure.
  • Organized, self-motivated and disciplined
  • Time management
  • Team player
  • Knowledge of Autoline

Job title: Used Sales Representative

Location:  Goscor Lift Truck (Pty) Ltd – Durban

Commencement:    ASAP

Job Purpose:

The successful candidate will be accountable for achieving the Regional sales and profitability goals. This person will be responsible for the customer satisfaction and market share within the geographical region.

Duties:

  • Providing quality leadership for the internal and external customers in all assigned tasks, while upholding the company’s values always: inclusive of constructive problem solving, facilitating creative improvements, and inspiring others.
  • Achieving the Region’s revenue and profitability quotas for the companies’ products as they are sold into all customer segments within the Region.
  • Establishing an environment and foundation for future sales growth.
  • Selling value and solutions to the customers.
  • Directing the selling activities within the Region, inclusive of resource deployment and customer interactions.
  • Prioritising effectively and in accordance with corporate objectives.
  • Setting the vision for the Region and developing and adhering to a business plan to attain this vision.
  • Evaluating market trends and gathering competitive information, identifying trends that affect current and future growth of regional sales and profitability.
  • Special projects as assigned.
  • Call Reports And CRM Loading 

Job Related Knowledge and Skills

Knowledge, Skills, and Abilities:

  • Working knowledge of forklifts and selling pre-owned forklifts within an assigned sales territory.
  • Proven record of achievement in prior sales positions.
  • Strong closing skills. Prior attendance at formal sales training courses a plus.
  • Proven oral, written, telephone and presentation skills.
  • Strong interpersonal skills.
  • Ability to learn and retain product specific information and utilise it to present the features and benefits to customers.
  • Knowledge of the Materials handling & cleaning industry, a plus.
  • Computer literate with knowledge of all Microsoft Office Programmes
  • Knowledge of Autoline/CRM system is an added advantage.
  • Readiness for extensive travel in the region.

Education and Experience:

  • Matric plus qualification supported by 5 years of sales experience.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

All applications (complete CV) must be submitted no later than close of business on Tuesday, 06th October 2020. Email: careers@goscor.co.za Ref: GLTD 09/20/469.

Job title: Battery Lead Administrator

Location: Goscor Lift Truck Company (Pty) Ltd, Chloorkop

Commencement: ASAP

Job Purpose:

The successful candidates’ core function will be a support role to the Service Help desk, maintenance contract desk and workshop administration requirements.

Duties:

  • Opening and processing of work orders
  • Reporting on work in progress invoices
  • Contract administration – generating contracts and invoicing batteries
  • Generating purchase orders
  • Maintenance contract invoicing
  • Day to day technical administration
  • Sort Job card queries
  • Sort customer queries

Qualifications and Competencies Required:

  • Must have a minimum 3 years’ relevant experience with strong computer skills (Microsoft Office Word, Excel and PowerPoint).
  • Must be technically minded
  • Must have an outgoing personality to work with technicians, foremen and customers.
  • Must have the ability to work fast and accurate under pressure.
  • Knowledge of Autoline.
  • Good with customers
  • Attention to detail

Job title: Battery Sales Representative

Location: Goscor Lift Truck Company, Durban

Commencement: ASAP

The Purpose of this Position

The successful candidate will be responsible for achieving established battery sales targets at established profitability levels. He / she will be responsible for quoting & closing battery orders and coordinating with the service department for on-time delivery and installation. The candidate will be responsible for the customer satisfaction and market share within the geographical region.

Duties:

  • Building sound customer relationships.
  • Technical advice and training – Including presentations.
  • General battery inspections (quantifying voltages, SG levels, general battery condition).
  • Measuring of battery compartment for forklifts and battery charging areas.
  • Management of area sales targets, budget’s and expenses.
  • Handling of customer queries and complaints.
  • New business development and sales at End User level.
  • Follow up on outstanding quotes and deliveries.
  • Special projects as assigned.
  • Collection of Debtors.
  • Battery Bay Installations

Qualifications and Competencies Required:

  • Preference would be given to candidates with a certificate/diploma in Sales and Marketing or a Trade Test qualification
  • A sound sales track record and related battery experience is essential
  • Battery Maintenance Experience
  • Strong communication Skills
  • Technical Aptitude
  • Accountability and dependability
  • Own reliable transport is essential.
  • Be a team player as well as work independently.
  • Time management.

Job title: Junior Technician Assistant

Location: Goscor Lift Truck Company, Chloorkop

Commencement: ASAP

Job Role

The successful candidate will be in a supporting role to the workshop staff and Field Service Technicians.

Duties and Responsibilities to include but not limited to the following:

  • Assisting with servicing Auto electrical or mechanical/IC units
  • Assisting technicians with daily maintenance tasks in the workshop, field assistance or remote sites
  • Housekeeping serviced vehicles, workshop, customer sites
  • Assisting with repairs, servicing, and breakdowns on forklifts
  • Assisting with other job functions as and when required
  • Travelling to do services and repairs on sites under guidance of a technician
  • Site and off-site maintenance of IC and Electrical range under guidance of a technician
  • Able to complete required paperwork as and when required
  • Ability to learn and understand the forklift business
  • Ensure they work safely at all time and comply to health and safety standards
  • This job spec may vary or increase as the business changes and grows

Qualifications and Competencies Required:

  • Must have technical understanding
  • Have good listening skills
  • Be able to use hand tools
  • Clean criminal record
  • Well-disciplined and self-motivated
  • Related experience linked to job spec will be an added advantage
  • Good communication skills
  • Hardworking
  • Honest
  • Sober habits
  • Wiliness to learn

Driver’s license or own transportation will be an added advantage

An exciting, yet challenging, permanent position has arisen within the Goscor Lift Truck Company, JHB for a Contracts Manager reporting to the National Service Manager. The appointed candidate will drive and deliver all service and technical aspects of the business delivering optimum profitability through excellent customer service standards.

Responsibilities include:

Staff leadership and performance management

  • Develop/implement departmental manpower structures and leads/direct departmental teams towards goal achievement.
  • Develop/implement/communicate performance targets/ measures/ standards/ outcomes to staff.
  • Implement communication strategies to ensure effective communication of relevant information and involvement of staff.
  • Manage performance through counselling, training, and corrective action.
  • Manage disputes/ grievances/ changes in accordance with procedures and accepted practices.
  • Monitor processes and implement/maintain/improve procedures/systems to ensure effective and efficient process/variability control.
  • Ensure implementation HR/SHE/QA policies and procedures.
  • Manage contract profitability.
  • Manage WIP via controllers – Follow up on Breakdowns, assist controllers
  • Service handovers on new machine delivery with sales
  • Follow up on load testing repairs
  • Weekly vehicle checks
  • Follow up on emails and WhatsApp’s

Project execution

  • Monitor dispatch of products/delivery against targets and take timeous corrective action.
  • Customer backordered parts follow ups daily
  • Following up on quoting on additional work required as applicable, from the job cards/service reports after every service and repair has been carried out
  • Tracks analyse and report metrics or client service levels
  • Ensure the successful landing of new clients
  • Carry out random inspections on customer’s equipment after service and repairs have been completed – check up on technician work quality and difficult repairs
  • Collect monthly access hours
  • Ensuring the market related pricing and competitive information is always up to date and to report any changes and developments in the market back to the management team
  • Manage the quality of Product Support services and liaise with Rental/Short Term Rentals (STR) team
  • Ensure compliance of support delivery and case resolution with stated service level agreements (SLA’s)
  • Submitting weekly reports accurately and on time
  • Servicing of maintenance and chargeable customers – Liaise with customers as required and ensure effective customer feedback communication processes.
  • Liaise with customers as required and ensure effective customer feedback communication processes.
  • Resolve/assist in the resolution of disputes with customers subcontractors on site.
  • Ensure systems and procedures are in place to document contractual issues and manage contractual documentation effectively and efficiently.
  • Ensure variances in scope during project delivery are dealt with in accordance with an agreed procedure and company objectives are met.
  • Lead and direct all the major contracts under the service of support area.
  • Attend to warranties
  • Standby

Business strategy/planning/budgeting

  • Coordinate development of departmental business plan and budget.
  • Develop performance targets and monitors progress/takes corrective action where required.
  • Receive monthly costs, analysis variances, reports against variances and takes corrective action.
  • Advise management/Exco/Board on new developments and opportunities and contribute to the formulation of business strategies and policies.
  • Complete and submit reports as required.

Requirements:

  • A trade related qualification.
  • At least 5 years’ experience in forklift industry
  • Firm knowledge of company policies and procedures
  • Track record with customer retention and major accounts
  • Appropriate Business Administration qualification.
  • Computer literate – Microsoft programs
  • A solid capital equipment servicing background with experience on senior management level.
  • Must have experience in Service Management, working specifically on Industrial Equipment.
  • Decision making ability.
  • Ability to balance strategic and operational involvement.
  • Strong staff management skills.
  • Hands on approach as required.

Remuneration:

  • Market related, depending on experience.

An opportunity to grow within the company has arisen.

Job title: Field Service Technician

Location: Goscor Lift Truck Company, Chloorkop

Commencement: ASAP

Job Role

The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of IC and electric forklifts and warehouse equipment on-site and off-site.

Procedure & Responsibilities

  • Repairing, service and maintain forklifts on customer sites and workshop.
  • Complete job cards
  • Housekeeping, clean-up of all maintenance areas/work areas on a daily basis.
  • Assisting with other general maintenance activities.
  • Traveling required to service and repair on sites
  • Site and of-site maintenance of IC and Electrical Range

Qualifications and Competencies Required:

  • 5 years’ experience with servicing and repairing forklifts
  • Must be able to read and understand schematics
  • IC and electrical knowledge and experience will be an added advantage
  • Knowledge of basic mechanical systems
  • Must have a Diesel / Auto Electric / Forklift trade test certificate.
  • Must be able to communicate with customers at all levels.
  • Must adhere to all SHE requirements.
  • Must have a drivers licence.
  • Sober Habits

Well-disciplined and  self-motivated

Job title: Logistics Administrator

Location: Goscor Lift Truck Company, Chloorkop

Commencement: ASAP

Job Role

The successful candidate will be responsible for carrying out the administrative function in relation to all logistical functions and assisting the Head of Logistics with any relevant administrative tasks.

Duties and Responsibilities to include but not limited to the following:

Invoicing:

  • New equipment & Multi franchising invoicing
  • General invoicing checks (MOA details, Credit limits, check that accounts are open, all line cost details to have values)
  • Month reports (G04 all franchise & MF, G08/g08, G12, G07)
  • Level of knowledge of equipment costings
  • Send original invoices to secretaries/RSM’s/GOSFIN
  • Scan invoices, MOA & Purchase order (where applicable) and upload onto CRM (daily)

Multi-Franchise Support (Port Elizabeth & Nelspruit):

  • Creating vehicle records in MF (New invoices – all franchises)
  • Send GLTC/Bobcat/GCE invoices to MF accounts for processing
  • Pushing lines when requested
  • Take on ex Long Term Rental Units into stock (Used)
  • Invoicing MF customers (same as GLTC procedures)
  • Scan invoice, MOA & Purchase order (where applicable) and upload onto CRM (daily)

VSB Support

  • Data Dots (data capturing onto iFit system and printing job cards)
  • Parts on/off reconciliation report
  • Processing of all creditor’s invoices
  • Scanning of POD’s and checklists and uploading to CRM (weekly)
  • Yearend stock counts & assisting with auditors
  • Ordering machine registers& decals (via Marketing)
  • Filing, admin, archiving
  • Replacement values (GOSFIN)

Qualifications and Competencies Required:

  • Matric – relevant tertiary qualification an advantage.
  • Work experience as a Logistics Administrator or similar role
  • Knowledge of Autoline an advantage.
  • Basic accounting and costing knowledge.
  • Excellent organizational and time-management skills
  • Shipping documentation and processes an advantage.
  • Microsoft Excel skills.
  • Record keeping and updating.
  • Excellent communications skills.
  • Decision making skills.
  • Must be customer focused.
  • Detail orientated, efficient and cooperative.
  • Ability to work under pressure.
  • Must be honest, conscientious, and diligent
  • Must be willing to work late when required (month end & yearend)

Job title: Controller / Administrator

Location: Goscor Lift Truck Company, Chloorkop

Commencement: ASAP

Job Role

The successful candidates’ core function will be a support role to the Service Help desk, maintenance contract desk and workshop administration requirements.

Responsibilities

  • WIP – Opening PDI & W/shop jobs
  • Quotes
  • Following up on outstanding job cards and quotes
  • Weekly WIP meetings
  • Sorting customer queries.
  • General Admin duties.
  • Follow up on POs with customers
  • Load PO’s on Autoline
  • Send out daily PO report end of day
  • Units returned – PSR condition reports
  • Follow up on outstanding condition reports
  • Forward leads received for conditions reports for Noncontract units to PSR
  • Receive daily planning lists from PSR and file
  • Monthly update comparison report

Qualifications and Level of Experience Required:

  • Must have Matric.
  • Must have a minimum 1 years’ relevant experience with strong computer skills (Microsoft Office Word, Excel).
  • Must have an outgoing personality to work with technicians, foremen and customers.
  • Must have the ability to work fast and accurate under pressure.
  • Knowledge of Autoline will be essential

Job title: Product Support Specialist

Location: Goscor Lift Truck Company (Pty) Ltd– Chloorkop

Commencement: ASAP

Job Purpose:

The successful candidate will be responsible for developing and providing service excellence to all short-term rental customers.  Ensuring new business targets are met and ensuring that all customer equipment is maintained to the highest standard.

Duties:

  • Following up and quoting on additional work required as applicable from customer visits and machine inspections.
  • Assist in obtaining POs for abuse/accidental damage.
  • Following up on abuse/accidental repair completion once PO received.
  • Assist with site inspections pertaining to new business.
  • Ensure compliance of support delivery and case resolution with stated service level agreements (SLAs).
  • Track and report on client service levels.
  • Contribute to customer service strategies and build and implement plans.
  • Ensure the successful landing of new clients.
  • Carry out inspections on customer’s equipment, read hour metres and report to management on condition of rentals.
  • Ensure that market related pricing and competitive information is always up to date and to report any changes and developments in the market back to the management team.
  • Submitting weekly reports accurately and on time.
  • Reporting to management on customer relationships, pipeline, forecast and new prospects.
  • Monthly target to bring Retail work / new existing customers
  • Drive Retail labour and meet budget

Qualifications and Competencies Required:

  • At least 3 years’ experience in the forklift industry.
  • Technical /Sales knowledge essential
  • Computer skills including email, excel, work and power point.
  • Driver’s license and own vehicle
  • Must have at least 1 year Product Support experience
  • Proven track record and references
  • Must be reliable and honest
  • Must be able to communicate well with customers, technicians, and managers
  • Must have a very good ability to draw-up quotes
  • At least 2 years product knowledge (Goscor related)

Job title: Parts Administrator

Location: Goscor Lift Truck Company (Pty) Ltd, Chloorkop 

Commencement: ASAP

Job Role                                                     

The successful candidate will be responsible for all Administration functions in the Parts department and work very closely with the Parts Manager to ensure the daily operation of the department runs smoothly.

Responsibilities:

  • Processing of Local GRV’s onto the system
  • Costing and processing of overseas orders onto the system.
  • Filing
  • Petty Cash Control
  • Control and banking of Cash Sales.
  • Building and asset ordering and receiving
  • Assist with Stock counts.
  • Follow up on all Supplier’s invoices that have not been processed for payment.
  • Follow up on all customer invoices that have not been paid timeously.
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
  • Daily reports for Durban, East London, Rental and Johannesburg
  • GP and Budget Reports
  • Accessory and Battery Stock reports
  • Buying of foreign exchange for freights
  • Processing of purchase orders from selected customers
  • Archive management

Qualifications and Competencies Required:

  • Matric
  • Must be computer literate
  • Must be able to work on Microsoft, Excel, and Word.
  • Autoline experience will be an advantage.
  • Must be a logical thinker
  • Have strong communication skills
  • Ability to work under pressure
  • Ability to multi-task
  • Must be trustworthy and reliable
  • Must have good work ethics and practices

Job title: Senior Technician Assistant

Location: Goscor Lift Truck Company, Chloorkop 

Commencement: ASAP

Job Role

The successful candidate will be responsible assisting technicians with repairs and services.

Procedure & Responsibilities:

  • Handing in completed timesheets daily
  • To carry out routine servicing and minor repairs on forklifts
  • To be able to work with limited supervision
  • Complete the necessary job cards and machine inspection reports
  • To have a basic knowledge of hydraulic systems
  • Assist in the repair and overhaul of other various equipment
  • Have the ability to carry out machine repair assessments and complete the relative paper thereof
  • Ensure personal and co-workers’ adherence and compliance to security and company’s SHE objectives

Qualifications and Competencies Required:

  • At least 2 years’ experience in forklift mechanical assistance.
  • Must have a driver’s license
  • Service/Minor repairs will be essential
  • Must be prepared to travel
  • Must be familiar with hydraulic pumps, drive motors, hoses, cylinders, engines, and basic electrics/electronics
  • Good communication skills
  • Hardworking
  • Honest

Job title: Workshop IC Technician

Location: Goscor Lift Truck Company (Pty) Ltd, DBN 

Commencement: ASAP

Job Role                                                     

The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Forklifts and warehouse equipment in the workshop.

Responsibilities:

  • Repairing, service and maintain forklifts in the workshop / Site
  • Complete job cards.
  • Send reports.
  • Housekeeping, clean-up of all maintenance areas/work areas daily.
  • Assisting with other general maintenance activities.
  • Traveling required to service and repair on sites
  • Site and of-site maintenance of IC and Electrical Range

Qualifications and Competencies Required:

  • Experience with servicing and repairing forklifts will be an added advantage.
  • Knowledge of basic mechanical systems will be an advantage.
  • Must have a Diesel / Auto Electric / Forklift trade test certificate.
  • Must be able to communicate with customers at all levels.
  • Must adhere to all SHE requirements.
  • Must have a driver’s licence.
  • Sober Habits
  • Well-disciplined and self-motivated

Job title: Field Service Technician

Location: Goscor Lift Truck Company (Pty) Ltd, DBN

Commencement: ASAP

Job Role                                                     

The successful candidate will be providing technical and diagnostic assistance within the service department as per customer requirements. He will be responsible for the repair and preventative maintenance of Forklifts and warehouse equipment on-site and off-site.

Responsibilities:

  • Repairing, service and maintain forklifts on customer sites / Workshop
  • Complete job cards.
  • Send reports.
  • Housekeeping, clean-up of all maintenance areas/work areas daily.
  • Assisting with other general maintenance activities.
  • Traveling required to service and repair on sites
  • Site and of-site maintenance of IC and Electrical Range

Qualifications and Competencies Required:

  • Experience with servicing and repairing forklifts will be an added advantage.
  • Knowledge of basic mechanical systems will be an advantage.
  • Must have a Diesel / Auto Electric / Forklift trade test certificate.
  • Must be able to communicate with customers at all levels.
  • Must adhere to all SHE requirements.
  • Must have a driver’s licence.
  • Sober Habits
  • Well-disciplined and self-motivated

Job title: Sales Executive

Location: Goscor Lift Truck (Pty) Ltd, Durban  

Commencement: ASAP

Job Role

The successful candidate will be a direct point of contact for our customers and senior sales team to assist in product and application inquiries, expediting the sales process and following through with customer requests.

Duties:

  • Customer prospect profile maintenance.
  • Preparing proposals and consulting on solutions.
  • Customer service and account development.
  • Participation in marketing programs and events.
  • Quoting prices, preparing proposals and providing information regarding terms of sales and delivery dates.
  • Reporting to management on customer relationships, pipeline, forecasts and new prospects.
  • Developing relationships with customers through the use of database, phone calls, personal activities, events and various other methods.
  • Answering phones and assisting callers with their needs
  • Taking customer orders.
  • Acting resourcefully and in an innovative way to solve problems and complete tasks.
  • Communicating constructively to management and team members on problems, ideas or any other insights to assist in defining new ideas, policies and procedures
  • Participate in trade shows and conventions

Qualifications and Competencies Required:

  • 2 years sales experience.
  • A strong knowledge of forklifts and lift trucks essential.
  • Tendering experience will be highly regarded.
  • A strong negotiator with the ability to think quickly on your feet.

Job title: Battery Sales Representative

Location: Goscor Lift Truck Company, Cape Town

Commencement: ASAP

The Purpose of this Position

The successful candidate will be responsible for achieving established battery and Battery Charges sales targets at established profitability levels. He / she will be responsible for quoting & closing battery orders and coordinating with the service department for on-time delivery and installation. The candidate will be responsible for the customer satisfaction and market share within the geographical region.

Duties:

  • Building sound customer relationships.
  • Technical advice and training – Including presentations.
  • General battery inspections (quantifying voltages, SG levels, general battery condition).
  • Measuring of battery compartment for forklifts and battery charging areas.
  • Management of area sales targets, budgets, and expenses.
  • Handling of customer queries and complaints.
  • New business development and sales at End User level.
  • Follow up on outstanding quotes and deliveries.
  • Special projects as assigned.
  • Collection of Debtors.
  • Battery Bay designs
  • Building sound customer relationships.
  • Technical advice and training – Including presentations.
  • General battery inspections (quantifying voltages, SG levels, general battery condition).
  • Measuring of battery compartment for forklifts and battery charging areas.
  • Management of area sales targets, budgets, and expenses.
  • Handling of customer queries and complaints.
  • New business development and sales at End User level.
  • Follow up on outstanding quotes and deliveries.
  • Special projects as assigned.
  • Collection of Debtors.
  • Battery Bay designs

Qualifications and Competencies Required:

  • Matric
  • Preference would be given to candidates with a certificate/diploma in Sales and Marketing and /or a Trade Test qualification
  • A sound sales track record and related battery experience is essential
  • Battery Maintenance Experience
  • Strong communication Skills
  • Technical Aptitude
  • Accountability and dependability
  • Own reliable transport is essential.
  • Be a team player as well as work independently.
  • Time management.

An exciting, yet challenging, permanent position has arisen within the Goscor Lift Truck Company, Chloorkop for a Business Development Manager reporting to the Preowned General Manager. The appointed candidate will be responsible for maximizing battery penetration and profitable growth of the Key Accounts and is responsible for the development of all sales and strategic activities relating to the battery business with a strong focus on relationship management at all relevant and appropriate levels. He /She will actively develop key opportunities through creating a strategic partnership and developing and managing relationships

Responsibilities include:

  • Develops a strategic partnership and establishes relationships with the appropriate. BD Manager to identify customer’s key decisions makers and ensures access to the account for the relevant Goscor Lift Truck Company and Divisions, combines the know-how and forms the communication hub. Develops a 3 to 5-year business development strategy for GLTC in the account including:
    • Setting a long-term goal for GLTC in the account
    • Developing and modifying the Battery Business Plan to achieve this goal
    • Identifying the opportunities which make up the Battery Business Plan
    • Engaging the operational levels, management and Senior GTLC Executives and agreeing with them to develop, sell and deliver complete GTLC solutions and services. Leads, coordinates, and motivates a “virtual team” and associated management to achieve a significant and profitable business growth for GLTC with that customer focusing on new business fields
    • Expansion of business footprint
    • Protecting traditional business
    • Maintaining business alliances.
  • Sustained business volume growth and account penetration over a 3-5 period
  • Customers at all relevant sites and at head office, including senior and executive management
  • Consultants, competitors
  • Sector industry associations/bodies
  • Responsibility for developing the battery business by knowing the customer’s market, business objectives and strategies, value chain, needs and key business drivers and effectively transfers this knowledge to GLTC, by effectively representing the customer to GLTC.
  • Ability to take responsibility, act creatively and proactively, engage resources, secure commitments in a confirmed way to develop business opportunities and to ensure optimum results. Shows assertiveness in his/her activities. Ability to analyze complex situations and to draw the right conclusions.
  • Knows whether to go into more detail is needed or not. Thinks through situations from an abstract conceptual perspective and in more concrete “cause and effect” terms. Ability to develop, communicate and implement a vision and strategy for GLTC’s engagement with the customer and the GLTC team.
  • Able to set and achieve the goals for him/herself and the GLTC team.
  • Knows the strategy of the customer and develops the GLTC strategy, respectively.
  • Ability to recognize and focus on the key points; demonstrated in examples of having worked at a truly strategic level. Sound business judgment and ability to assess complex business issues/situations
  • Strong interpersonal, communication (“comes across”) and negotiation skills to build consensus among the team and across different organizational levels as well as among customer’s organization.
  • Ability to work efficiently and effectively within GLTC to achieve the desired results on behalf of the customer.
  • Ability to proactively develop and leverage relationships in both GLTC and the customer.
  • Excellent social and presentation skills, appropriate to Executive and Senior Management of the customer and GLTC.
  • Ability to assess the effect of his/her activities on other people. He/she is interested in mutual understanding.
  • Makes friends easily and sets up a network of relationships. Correctly judges the importance of the formal and informal authorities and possibilities within the customer’s and the GLTC organization.
  • Excellent people management skills, the ability to motivate, inspire and lead a virtual team (utilizing professional expertise). He/she has enthusiasm for the job, encourages others and copes well under pressure.
  • Ability to empathize with the customer’s business and organizational situation.
  • Focus on understanding problems and opportunities and work in partnership with the customer towards win/win results

Experience

  • Sales and related management experience with a track record of successful performance (new orders) in the relevant industry sector, at least partially as senior sales manager. Should have had profit and loss experience in a disciplinary management role
  • Ideal: General management experience, Technical Knowledge and of the Battery Market and technologies or in the relevant industry sector.
  • Experience participating in and/or managing large, complex projects successfully (from proposal management to negotiations up to realization).
  • Able to manage a team.
  • Team or department. Able to work effectively with individuals from multiple cultures and backgrounds.

Key Competencies/Skills

  • Has knowledge of global business management, e.g., regarding planning, financing, contracts, operations
  • Knows/understands the core processes of the customer and the relevant industry; knows the value chain of his or her customer, understands the business strategy and implications to be able to identify additional business potential for GLTC.
  • Thorough understanding of the industry sector/market, its drivers, challenges, of key competitors and of likely future trends in the relevant market/industry sector
  • Has knowledge about the strategy and the portfolio of the
  • relevant Goscor divisions
  • Has knowledge of selling as a structured process for selling value at the senior level to achieve competitive advantage
  • Has theoretical and practical knowledge in interrelations:
  • intercultural communication, motivation techniques,
  • management of conflicts and mediation
  • Understands business plans and business development
  • processes; able to apply value Selling Techniques
  • Has knowledge of commercial methods and tools such as
  • pricing, terms & conditions, controlling. Able to apply IT tools for his/her work.
  • Spoken and written fluency in English. Applies professional presentation skills.

Requirements:

  • Technical/Electrical qualification will be advantageous
  • At least 5 years’ experience in supplying of batteries to the forklift and Renewable energy industries.
  • Firm knowledge of company policies and procedures
  • Track record with customer retention and major accounts
  • Appropriate Business Administration qualification. Preferably.
  • Computer literate – Microsoft programs
  • A solid capital equipment servicing background with experience on senior management level.
  • Must have experience in Service Management, working specifically on Industrial Battery Market.
  • Decision making ability.
  • Ability to balance strategic and operational involvement.
  • Strong staff management skills.
  • Hands on approach as required.

Key Competencies/Skills

  • Has knowledge of global business management, e.g., regarding planning, financing, contracts, operations
  • Knows/understands the core processes of the customer and the relevant industry; knows the value chain of his or her customer, understands the business strategy and implications to be able to identify additional business potential for GLTC.
  • Thorough understanding of the industry sector/market, its drivers, challenges, of key competitors and of likely future trends in the relevant market/industry sector
  • Has knowledge about the strategy and the portfolio of the
  • relevant Goscor divisions
  • Has knowledge of selling as a structured process for selling value at the senior level to achieve competitive advantage
  • Has theoretical and practical knowledge in interrelations:
  • intercultural communication, motivation techniques,
  • management of conflicts and mediation
  • Understands business plans and business development
  • processes; able to apply value Selling Techniques
  • Has knowledge of commercial methods and tools such as
  • pricing, terms & conditions, controlling. Able to apply IT tools for his/her work.
  • Spoken and written fluency in English. Applies professional presentation skills.

Remuneration:

Market related, depending on experience.